Privacy policy

LIMITED LIABILITY COMPANY "D-I-M"(hereinafter D-I-M), EDRPOU 39219384, address: Ukraine, 01014, Kyiv city, Solovtsova Mykoly street, building 2, office 38 dim-bud.ua (hereinafter Site ).

This Privacy Policy (hereinafter - the Policy) regulates legal relations related to the protection and processing of personal data, and is aimed at protecting the fundamental rights and freedoms of a person and a citizen, in particular the right to non-interference in personal life, in connection with the processing of personal data . The policy applies to the processing of personal data, which is carried out in whole or in part using automated means, as well as to the processing of personal data contained in the file or intended for entry into the file using non-automated means. The policy applies to the use of the Site, as well as related sites and online tools, and below are some rules for using these sites and online tools.

One of the priorities of the D-I-M company is confidentiality, especially this concerns the protection of personal data of site users, consumers, buyers, etc. (hereinafter - users). By using D-I-M services, you, as a user, have shown your trust in us, and we, D-I-M, appreciate it.

D-I-M does not hide information about the processing of personal data and makes every effort to keep your personal data safe, acting equally in the interests of all users, without exception.

PROTECTION OF INFORMATION

D-I-M is responsible for the processing of received personal data in accordance with the requirements of the Constitution of Ukraine, the Law of Ukraine "On the Protection of Personal Data", other legal acts and imposes similar obligations on any counterparties with whom it interacts in the process provision of services or in the process of processing received information.

D-I-M adheres to the basic principles of protection of confidential information regarding any further transfer of data.

D-I-M may use encryption protocols to ensure secure transmission of personal data. All personal data is encrypted and transmitted securely over the Internet.

PERSONAL INFORMATION

The user can perform most operations on the site without providing personal information.

But in the case when the user signs up, requests additional information or performs certain functions (for example, booking a viewing, booking an apartment, calculating installments, ordering an estimate, sending an offer, storing selected plans, sending a request), D-I- M collects the following user information:

push tokens;

surname or name;

phone number;

e-mail address;

login and password;

age, gender;

wishes for further relations.

In order to reduce the number of errors in our database, D-I-M can verify the authenticity of users (absence of robotic interventions) and prevent misuse of the system.

D-I-M also collects aggregated information about the user's activity on our site (for example, the number and duration of visits, the residential complex viewed, the type of apartment, the number of rooms, the layout, the area, the price of the apartment, the speed of the Siteʼs response to a request, and the like); location determination is also possible. Such information may be published in a public profile on our site without personal identification.

Depending on the purpose of using the D-I-M site, some of the requested information is mandatory, and some is provided at the discretion of the user. If the user refused to provide mandatory information, it makes it impossible to carry out operations to request additional information regarding real estate and residential complexes. All other possibilities of D-I-M will be at the disposal of the user.

The user (subject of personal data) has the right to:

1) to know about the sources of collection, the location of their personal data, the purpose of their processing, the location or place of residence (residence) of the owner or manager of personal data or to give an appropriate mandate to obtain this information to persons authorized by him, except for cases established by law;

2) receive information about the conditions for granting access to personal data, in particular information about third parties to whom his personal data is transferred;

3) to access your personal data;

4) to receive, in accordance with the procedure provided by current legislation, an answer on whether his personal data is being processed, as well as to receive the content of such personal data;

5) present a reasoned demand to the owner of personal data with an objection to the processing of his personal data;

6) make a reasoned demand for the change or destruction of your personal data by any owner and manager of personal data, if these data are processed illegally or are unreliable;

7) to protect your personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of data, as well as protection from providing information that is unreliable or dishonors honor, dignity and business reputation natural person;

8) file complaints about the processing of personal data with the Commissioner or the court;

9) apply legal remedies in case of violation of the legislation on the protection of personal data;

10) enter reservations regarding the limitation of the right to process one's personal data when giving consent;

11) withdraw consent to the processing of personal data;

12) know the mechanism of automatic processing of personal data;

13) to protect against an automated decision that has legal consequences for him.

AUTOMATIC COLLECTION OF INFORMATION

In the process of using the site, D-I-M can collect personal information about the devices used by users and about the networks to which they are connected. Such collection includes the following information: IP address; log-in information for entering the personal account; browser type and version; browser plug-in types and versions; operating system and platform; advertising identifier; information about the user's visit to the site, including clickstream URLs of viewed pages or requested information; errors that occurred in the process of loading the web page; loading time of certain pages; interacting with pages or phone numbers used to call our customer service center.

Like most websites, D-I-M and its independent support operators may, in the process of using the website, receive certain technical and routing information about the user's computer, in order to facilitate the use of the site and its services. For example, D-I-M can receive information about environment variables, such as browser type, operating system, processor speed. D-I-M also uses data about environment variables to track traffic on the site. D-I-M from time to time compares this data on an impersonal basis in order to better understand the needs of the users of the site. We do not sell personal data and we do not transfer it for the purpose of sale.

Additional services used by D-I-M to process personal data:

SERVICE:

esputnik

analytics

fb pixel

DATA TYPE:

(email, name, phone number, push token)

(IP addresses, email addresses required to log-in)

(IP addresses, email addresses required to log-in)

RULES OF USE:

esputnik.com

google.com

facebook.com

When a user downloads and uses our mobile applications or services, D-I-M automatically receives information about the type of device used, the version of the operating system. D-I-M also requests information about the location of the user's mobile device through the downloaded application and/or during the use of our mobile applications or services.

Processing of personal data is carried out openly and transparently using means and in a manner that correspond to the defined purposes of such processing. It is not allowed to process data about a natural person, which is confidential information, without his consent, except in cases defined by law, and only in the interests of national security, economic well-being and human rights. Personal data are processed in a form that allows the identification of the natural person to whom they relate, for a period no longer than is necessary in accordance with the purpose of their processing. In any case, they are processed in a form that allows the identification of the natural person to whom they relate, no longer than it is provided by the legislation in the field of archival affairs and record keeping.

COOKIES

The D-I-M site uses cookies to monitor how the site is used and to determine the time the user spends online. A cookie is a small file placed on the website user's computer to store information about the use of all websites. Cookies are an industry standard and are used by many sites, facilitate users; current access to use certain websites, provide information that is used to understand the content of what interests the user, and for other purposes, for example, for security purposes and to perform other administrative tasks. account features, as well as features that may help track personally identifiable information. Cookies cannot damage the computer's system or files and only the site that has transferred certain cookies can read, modify and delete such files.

If the User does not wish to receive information collected using cookies, in most browsers there are options to delete existing cookies, to automatically reject them, or to choose between rejecting or accepting individual cookies by the computer. To learn more about such a feature, see your browser's user manual or help window.

LEGITIMACY OF PHONE CALLS, EMAILS AND SMS MESSAGES

We offer users to choose a further method of receiving messages from us. Our e-mails and newsletters are sent only to those who have subscribed to our newsletter or expressed a desire to receive information. Our messages explain to the user how to unsubscribe or "opt-out"; of receiving newsletters and messages. D-I-M may also ask users to participate in a survey, if they give their permission.

The main channel of communication between D-I-M and the User is e-mail messages. By filling out the subscription or order form and checking the Privacy Policy and receiving newsletters, the User consents to the processing of his personal data and receiving messages to his own email address or phone. If the user wishes to refuse to receive newsletters, he has the right to inform about it by phone or in electronic form.

UPDATE AND ADJUSTMENT OF INFORMATION

Upon your request, D-I-M may provide you with information on whether D-I-M stores or processes your personal information. If you need to request this information, contact us at [email protected].

PURPOSE, GROUNDS OF COLLECTION AND USE OF INFORMATION

D-I-M collects, processes and uses personal information of users for the purpose of providing the best possible services, as well as for improving services and services, conducting advertising and marketing, statistical research, meeting the needs of users for quality service, information, including the provision of offers taking into account the convenience and location of the user, the provision of new current offers and novelties on the real estate market, etc.

D-I-M uses personal information for the purpose of: processing user requests and claims by the support service; sending requested information about residential complexes, selected layouts, etc.; informing about special offers, D-I-M promotions; conducting an analysis of the operation of additional services and/or services to improve the operation of the Site; processing of individual user requests.

The purpose of processing personal data must be determined before the start of their collection.

PROTECTION OF PERSONAL DATA

D-I-M takes measures to ensure the protection of personal data at all stages of its processing, including with the help of organizational and technical measures, independently determines the list and composition of measures aimed at the security of personal data processing, taking into account the requirements of legislation in the spheres of personal data protection data, information security. Protection of personal data involves measures aimed at preventing their accidental loss or destruction, illegal processing, including illegal destruction or access to personal data.

Depending on the method of their storage (paper, electronic media), personal data will be processed in such a way as to prevent access to them by third parties. In order to ensure the security of personal data processing, special technical protection measures are taken, including the exclusion of unauthorized access to processed personal data and the operation of the technical and software complex, which is used to process personal data.

CASES OF DISCLOSURE OF INFORMATION

Dissemination of personal data involves the transfer of information about the user's physical identity with the consent of the subject of personal data. Dissemination of personal data without the consent of the subject of personal data or a person authorized by him is allowed in cases defined by law and only (if necessary) in the interests of national security, economic well-being and human rights. The party to which personal data is transferred must first take measures to ensure the requirements of this Law.

DATA STORAGE PERIOD

D-I-M stores data for as long as it is needed to perform the relevant processing tasks (for example, providing service, advertising and marketing services), as well as for the purpose of fulfilling the requirements of the current legislation of Ukraine.

D-I-M stores information (documents) that confirm the provision of information to the applicant during the entire period of personal data processing.

Personal data shall be removed from D-I-M personal data bases in the event of:

expiration of the specified data storage period;

termination of the legal relationship between the subject of personal data and the owner of the database, unless otherwise provided by law;

entry into legal force of the court's decision to remove data about a natural person from the personal data base;

receipt of the personal data subject's request for termination of processing/destruction of his data to the e-mail address specified in the Policy.

D-I-M is obliged to make changes to the data at the request of the subject of personal data, if these data are unreliable or inaccurate.

PRIVACY POLICY UPDATES

D-I-M reserves the right to make changes to the Privacy Policy. If D-I-M significantly changes the Policy, it will be indicated here. Amendments to the Policy may be made by posting it in a new edition on this website.

D-I-M recommends regularly checking the Policy, because using the Site after making changes means that the User has agreed to such changes to the Policy based on the principle of tacit consent.

If the user has doubts related to the confidentiality or use of personal data, which we have not been able to satisfy, as well as the refusal of consent to the processing of personal data, he can contact D-I-M at the e-mail address: legal@dim -bud.ua

TEXT FOR SUBSCRIPTION FORMS:

Tick 1 (make mandatory and not pre-filled):

I have read the Privacy Policy (e-mail address of the link) and I agree to the collection and processing of my personal data.

Tick 2 (make it optional and not pre-filled):

I agree to receive newsletters.

If you have any questions, contact the help and information service at [email protected]

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https://dim-bud.ua/privacy-policy/

Learn more (link address and go to the Policy).